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Privacy Policy for The Carmelence Place Booking Website

Effective Date : February 15, 2024

Thank you for choosing The Carmelence Place. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website for booking purposes.

Information We Collect:

1.1 Personal Information: When making a reservation on our website, we collect personal information such as your name, contact details, payment information, and any special requests.

1.2 Log Data: We automatically collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, the pages you visit, and the time spent on those pages.

1.3 Cookies: We use cookies to enhance your experience on our website. These cookies help us personalize content, analyze site traffic, and improve our services.

How We Use Your Information:

2.1 Reservation Processing: We use your personal information to process and confirm your reservations, send booking confirmations, and provide relevant information about your stay.

2.2 Communication: We may use your contact information to communicate with you about your reservation, special offers, and promotions. You can opt-out of promotional communications at any time.

2.3 Improving Our Services: We analyze the data collected to improve our website functionality, user experience, and customer service.

Sharing Your Information:

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers (e.g., payment processors) to facilitate reservation processing and improve our services.

3.2 Legal Compliance: We may disclose your information as required by law or when we believe it is necessary to protect our rights, property, or safety.

Security:

4.1 We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

4.2 Despite our efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Choices:

5.1 You can choose not to provide certain personal information, but it may affect your ability to use certain features of our website or make reservations.

5.2 You can opt-out of receiving promotional communications by following the unsubscribe instructions included in each email.

Children's Privacy:

6.1 Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Updates to the Privacy Policy:

7.1 We reserve the right to update and modify this Privacy Policy. Any changes will be effective upon posting the revised policy on our website.

Contact Us:

8.1 If you have any questions or concerns about our Privacy Policy, please contact us.

By using our website for booking, you agree to the terms outlined in this Privacy Policy.

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